Privacy Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
TelTel Pty Ltd T/A TelTel (“us”, “we”, or “our”) operates the https://www.teltel.com.au website and VoIP service (hereinafter referred to as the “Service”).This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.teltel.com.au
Service
Service is the https://www.teltel.com.au website and VoIP service operated by TelTel Pty Ltd T/A TelTel.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit or call detail records).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data does include Call Detail Records (also known as CDRs) and may also include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Use of Data
TelTel Pty Ltd T/A TelTel uses the collected data for various purposes:
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), TelTel Pty Ltd T/A TelTel legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
TelTel Pty Ltd T/A TelTel may process your Personal Data because:
Retention of Data
TelTel Pty Ltd T/A TelTel will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
TelTel Pty Ltd T/A TelTel will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
TelTel Pty Ltd T/A TelTel will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Business Transaction
If TelTel Pty Ltd T/A TelTel is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, TelTel Pty Ltd T/A TelTel may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
TelTel Pty Ltd T/A TelTel may disclose your Personal Data in the good faith belief that such action is necessary to:
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TelTel Pty Ltd T/A TelTel aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where TelTel Pty Ltd T/A TelTel relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
ChargeBee Inc
Their Privacy Policy can be viewed at https://www.chargebee.com/privacy/
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
For a downloadable version of this policy click the link below:
Acceptable Use Policy
Acceptable Use Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition, we reserve the right to immediately disconnect your service at any time without notice.
Disconnection of your service may occur in the following circumstances.
Our action, or inaction, under this section, does not constitute any review, or approval of your action, or use, or content.
For a downloadable version of this policy click the link below:
Appointment Of Advocate or Representative
Appointment of Advocate
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
As per the TCP code TelTel Pty Ltd allows appointment of advocates and authorized representatives.
It is important to note the difference between the two before making the decision to appoint one. Here is a basic description of each:
Account Access for representatives
It is important to note that once an account representative or advocate is selected, we will require that the representative or advocate communicate with us in the following ways:
For a downloadable version of this policy click the link below:
Complaints Handling Policy
Complaints Handling Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
TelTel strives to resolve complaints as quickly as possible. If you have a complaint about the TelTel service please contact us at [email protected].
Should you feel that your complaint has not been heard by our staff members you have the option of contacting a TelTel supervisor directly at [email protected] . When contacting a supervisor please ensure you reference your existing ticket number so we can contact you as soon as possible with a proposed resolution to your issue.
For further information on our complaints handling process and the steps you can take to have a complaint resolved in a timely manner please view our complaints handling policy document located at https://www.teltel.com.au/complaintshandling.pdf
For a downloadable version of this policy click the link below:
Cookies Policy
Cookies Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
TelTel Pty Ltd Trading as TelTel (“us”, “we”, or “our”) uses cookies on the https://www.teltel.com.au website (the “Service”). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
What are cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
How TelTel Pty Ltd Trading as TelTel uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes:
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites:
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
For a downloadable version of this policy click the link below:
Cookies Policy.PDF
CSG Waiver
Customer Service Guarantee Waiver
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
In accordance with Parts 5 Telecommunication ( Customer Protection and Service Standard ) Act 1999 ( Cth ) [ The Act ], and the Telecommunications ( Customer Service Guarantee ) Standard 2000 ( No.2 ) [ CSG ], TelTel proposes that you waive your protection and rights in full. As a customer, you are not obliged to waive your protection or rights in full, however in certain circumstances you acknowledge that TelTel reserves its right not to provide you with a service.
In return, TelTel agrees to provide you with significantly lower call costs and technical support, all on the basis that TelTel is not required to meet the standards set out in the Customer Service Guarantee.
The Protection and Rights you are waiving include:
This waiver will take effect seven days from the date of purchase of the TelTel service, unless you notify TelTel of your intent not to be bound by this waiver within the given timeframe. Should you choose to notify TelTel of your intent to rescind this agreement, TelTel reserves the right not to provide you with a service.
For more information regarding your CSG rights, please visit https://www.acma.gov.au/customer-service-guarantee
For a downloadable version of this policy click the link below:
Equipment Rental Policy
Equipment Rental Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
Renting Equipment With Your Plan
To assist with the cost of moving or starting your business with a Cloud PBX we offer some of our plans with the option to rent handsets. When purchasing your plan you will be able to select handsets to add to the cost of your monthly bill at a small rental amount per month.
In adding equipment to your package please note that there are a few terms and conditions that need to be addressed.
For the remained of this document ‘the agreement’ is understood to be any calling, SIP trunking, pbx or other service or package the original equipment was provided with.
For a downloadable version of this policy click the link below:
Fair Use Policy
Our Fair Use Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
We may depend on our Fair Use Policy in circumstances where your usage of any plan with ‘included calls’ is deemed to be excessive or unreasonable. Specifically but not limited to plans including call types in a fixed value package per user or extension.
We retain the right to vary the terms of the Fair Use policy at our discretion from time to time.
Excessive Use
TelTel considers excessive use to be usage of a plan or product with an included call type where normal business usage is not occurring. Normal business usage is determined by the known statistical average of business use customers on the TelTel network.
If your use of the prescribed VoIP plans is excessive or unreasonable we will contact you by phone or email, using the contact details you have provided. If after our request your usage continues at a similar level may suspend the service.
It is important to take notice of the fact that any plan where calls are included on a per user or per extension basis is expected to have only a single VoIP phone connected to it and not a PBX server, dialler or any other computerized dialing equipment. In the event that we detect any kind of line-sharing or line-sharing device including PBX equipment connected to the extension your account will be suspended and possibly cancelled immediately.
Unreasonable Use
Without restricting what is meant by ‘unreasonable’ TelTel will supply the service for the purpose of you making and receiving calls on our network for your personal or business use.
TelTel will consider unreasonable use of the service to be:
We further consider your use of the service to be unreasonable if you reduce or limit the ability of other customers to access our network as you:
Without reducing or restricting our rights under the SFOA, where we consider your use unreasonable we may:
For a downloadable version of this policy click the link below:
Financial Hardship Policy
Financial Hardship Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
Some personal/residential and small business customers who are experiencing financial hardship may be entitled to special arrangements for TelTel bills they cannot immediately afford to pay.
Depending on your circumstances, there may be options for helping to manage your financial difficulty e.g. payment plans, service restrictions and spending caps.
Eligibility is set out in TelTel’s Financial Hardship Policy.
Contacting us about financial hardship
You can contact us regarding financial hardship issues as follows:
Email: [email protected] (All Hours, Processed During Business Hours)
The Financial Hardship Officer can provide more information and a copy of our policy. You can also access it in our web site.
Information we may require
To process a financial hardship enquiry or application, we first ask for an Application (which is attached to this Summary) that identifies you, your account, and other basic information. You must send it, and any other supporting documentation we require, to the email address above, subject line “Financial Hardship”.
We may require further documentation, depending on the nature and circumstances of your claim eg (if relevant):
evidence that you lost employment;
evidence that you have consulted a financial counsellor;
a statutory declaration by you;
a statutory declaration by someone familiar with your circumstances;
a medical certificate.
Our assessment of an application may be based on the information you provide or other information available to us. If the information you provide is not sufficient for us to make an assessment, we will tell you that, and what other information is required. If you do not provide information as requested, an assessment may not be made.
Provision of false or incomplete information may result in us cancelling any hardship arrangements.
How we assess an application – generally
We try to be flexible, since there are many different possible circumstances. But generally:
We will check that the amount involved is not disputed. If it is, our Complaints Policy applies instead.
We’ll assess whether the application meets the definition for financial hardship.
We’ll consider if non‐payment of amounts is reasonable in all the circumstances.
We’ll consider whether your reason for being unable to pay falls into those relevant under our Financial Hardship Policy.
We’ll consider whether a financial hardship arrangement could assist you.
Then we’ll consider an appropriate arrangement under our Policy and the Telecommunications Consumer Protections Code C628:2012 and propose it to you. Where possible and appropriate, we will provide you with flexible repayment options to meet your individual circumstances.
We will make an assessment within 7 working days after you provide the last of any information or supporting documentation we reasonably require. A proposed financial hardship arrangement has no effect unless and until you accept it. If you do not accept a proposed arrangement within 10 days, it is no longer open for acceptance. (But if you do not accept in that time for good reason, we will not unreasonably refuse to extend the proposal.) If it becomes clear to us at any time that you do not meet the criteria for arrangement or assistance, we will inform you immediately.
Your Options:
If you are experiencing financial hardship, there are a few options that may be available to you depending on your circumstances:
Some other options for suitable financial arrnagements include:
Your rights and obligations if we enter a financial hardship arrangement
You, and we, must comply with an agreed financial hardship arrangement.
We will give you written details of the arrangement if you ask for it.
We will not pursue credit management action over a debt while a financial hardship arrangement covering that debt is in place and you are complying with it.
You must promptly advise us if the your circumstances change during the term of the financial hardship arrangement.
Contacting your local Financial Counsellor or Consumer Advocate, who may be able to assist or advise for free
QLD | Financial Counselling Services | (07) 3257 1957 |
NSW | Credit and Debt Hotline | 1800 808 488 |
ACT | Care Financial Counselling | (02) 6257 1788 |
VIC | Consumer Credit Legal Service | (03) 9602 3800 |
TAS | Anglicare Financial Counselling | 1800 243 232 |
SA | Uniting Communities Financial Counselling | (08) 8202 5180 |
WA | Financial Counsellors Resource Project | (08) 9221 9411 |
NT | Anglicare Financial Counselling | (08) 8985 0000 |
For a downloadable version of this policy click the link below:
Pricing Policy
Pricing Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
TelTel pricing is carefully monitored by our staff to provide our customers with the latest competitive prices.
All of our prices are in Australian dollars ( AUD ) and include GST ( Goods and services tax ). Product prices are dynamically updated by our in-house purchasing system when price changes are received from our suppliers.
If you find a cheaper advertised price somewhere else with the same or equivalent product, email or phone us with the details of the supplier together with prices of the product required and we will endeavor to provide you with a more competitive price.
In the event of Negotiated wholesale or business rates based on higher-than-normal calling volume you may be quoted including or excluding GST and will be denoted as such in the letter of offer received when the price has been confirmed by the TelTel representative. Such letter of offer may in an electronic or non-electronic format.
For a downloadable version of this policy click the link below:
Pricing Policy.PDF
Refund Policy
Refund Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
Digital Services
All services delivered in a digital fashion including but not limited to SIP Trunking services, Cloud PBX, Incoming phone numbers and any associated package add-ons that have been activated are non-refundable for change of mind.
Account Cancellation
In the event that a customer wishes to cancel their account and has a current credit balance with TelTel. TelTel will refund the remaining balance to the customers current validated payment method being used on the account at the time of cancellation.
Should the account holder not have a valid or validated payment method on their account at the time of cancellation then the customer will be required to provide TelTel with a copy of a government issued ID to process the refund to a bank account.
Prepaid Credit
Any prepaid credit amount a customer has on their account is able to be refunded to the customer on request. Please contact the TelTel customer care team via email for more information and to start the process. Should the account holder not have a valid or validated payment method on their account at the time of the request then the customer will be required to provide TelTel with a copy of a government issued ID.
Refund Time-Frames
Although we strive to pay refunds as quickly as possible, a delay or up to 14 business days is deemed acceptable to process a refund by the TelTel team in some circumstances.
This refund policy does not seek to remove any rights under the Competition and Consumer Act (ACL)
Refunds and Exchanges on Outright Purchases
TelTel provides band-new stock to customers. Please choose carefully as change-of-mind refunds are not available.
A refund or exchange may be available if an item is:
If you have any questions please contact the TelTel support team through our website.
This refund policy does not seek to remove any rights under the Competition and Consumer Act (ACL)
Refunds and Exchanges on Rental Plans and Hardware
A refund is not available in the event that you select the wrong handset or fail to begin using your rental products within a certain time frame.
TelTel provides band-new rental stock to customers. Please choose carefully as change-of-mind refunds are not available.
A refund or exchange may be available if an item is:
If you have any questions please contact the TelTel support team through our website.
This refund policy does not seek to remove any rights under the Competition and Consumer Act (ACL)
For a downloadable version of this policy click the link below:
Refund Policy.PDF
Security Policy
Security Policy
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
TelTel takes account security very seriously and realizes that even with the best of intentions there is the possibility of fraud through customers equipment or account details.
With this in mind TelTel has several security tools available to assist in stopping and limiting damage caused by compromised systems. Below is a list of the security measures we routinely implement:
These tools are setup with default and reasonable values on all TelTel accounts, however if you do wish to change the settings of any of these please contact TelTel by lodging a support ticket and our staff will assist with the changes required. There is no cost for changing security settings on your TelTel account.
While TelTel is responsible for the provision of your service, you are ultimately responsible for ensuring that adequate security is in place to protect your electronic data and computer operating system against unauthorized and / or unwarranted intrusion.
As a guide these are some general security procedures you can take to secure your own equipment, this however does not constitute an exhaustive list.
For a downloadable version of this policy click the link below:
Security Policy.PDF
Terms Of Service
Standard Agreement for the TelTel VoIP Service
Provided by TelTel Pty Ltd, Trading as TelTel( ABN 57 643 045 630 )
Effective date: March 25, 2021
Disclaimer of Warranties
The service is available “as is”. We do not warrant that the service will be uninterrupted or error-free. There may be delays, omissions, interruptions, loss of data and inaccuracies in the service, information provided by the service or other materials available through the service.
Limitations of Liability
TelTel and their respective officers, directors, shareholders, employees, representatives, parents, subsidiaries, affiliates, agents, or licensors are not liable for losses or damages of any kind whether direct, indirect, incidental, consequential, special, punitive or exemplary, and whether tangible or intangible in nature including lost revenues or profits, loss of business or loss of data, in any way related to the service or for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in the service (including without limitation as a result of breach of any warranty or other term of this agreement) even if such damages, claims, losses or injuries were foreseen or foreseeable. To the extent that any liability is not legally capable of being excluded, any claim against us arising out of contract, tort or otherwise shall be strictly limited to the amount you paid, if any, for use of the service.
For a downloadable version of this policy click the link below: