The Outbound Routes Module is used to tell your FreePBX/Asterisk system which numbers your phones are permitted to call, and which trunk to send the calls to.
Without setting up outbound routes, you will not be able to make calls outside your system
A typical configuration will include an emergency route for 000 calls and another route for ordinary calls. The order of your routes is very important. An emergency route needs to be kept first (on top of the list).
An emergency route enforces the use of a device’s emergency Caller ID (CID), if set.
1. Go to Connectivity → Outbound Routes
2. Click the Add Outbound Route button.
3. Type the Route a name. (Spaces are not allowed)
4. Select the Emergency button to define this as an emergency route. (If not emergency number, Leave default)
5. Check that Time Group is set to Permanent Route. This ensures emergency calls are always allowed.
6. Select which trunks this outbound route will use, and in what order. Choose the desired trunk(s) from the drop-down menus next to Trunk Sequence for Matched Routes.
7. Click Submit button
8. Click the Apply Config button.
