DIDs Main Screen #
This screen lists all system DIDs with the following details.
DIDs
- DID/Channel
DID number or a PSTN channel slot number.(E.g. 1000/1)(Display)
- Provider
Provider name(E.g. Generic SIP)(Display)
- Trunk
Trunk used by a DID.(E.g. 192.168.1.6/TrunkName)(Display)
- Destination
Trunk destination and destination network number.(E.g. Extension – 5000).(Display)
- Status
DID status(E.g. It can be Active or Inactive).
Click to edit the DID configuration(Button)
Click to delete a DID from the system(Button)
Add/Edit DID #
Clicking on ‘Add/Edit’ will open the standard DID options.
Add/Edit DID
General #
- Trunk
Select which trunk the DID will pick up calls from.(E.g. If you select ‘2554433’ for example, DID will wait for any incoming calls over that trunk and then will pass the call further based on the settings below).(Select box)
- DID/Channel (start)
Provide a DID number here(E.g. 55510205).([0-9])
- Destination
PBXware destination that the DID will transfer all calls to.(E.g. Multi User)(Select box)
- Value
Destination value all DID calls will be transferred to.(E.g. If ‘Destination’=’Extension’, set the extension number here(e.g. 1002). In case ‘Destination’=’IVR’, set the IVR extension number here).([0-9])
TIP: If using ‘Fax to email’, set the ‘Value’ field to an email address ([email protected]) or extension number (1002). If an extension number is used, the fax will go to an email address associated with the extension. The email which arrives to the specified address will contain both TIFF and PDF versions of the Fax.
- Service Plan
This option is used so you can bill inbound calls to IVRs, Conferences, Queues, and Voicemail. If these are selected as the Destination, they will be billed as ‘Local destinations’ from the Service Plan.If Extension/Multi-User is selected, the call will be billed as per the incoming price set for E.164 number in DID. The balance on the Extension could be set as a + or – value so you can decrease or increase the balance for that extension when it receives the call.For other Destination Types, Service Plan is disabled.(E.g. National Service Plan)(Select box)
- Call Rating Extension
The extension which is charged for inbound call rating set on the DID.
- E.164 number (start)
A DID number in E.164 format ‘INTERNATIONAL PREFIX + AREA CODE + PHONE NUMBER’ ( 1 212 555 9876 ). If provided here, this number will be used by ‘PBXware MT: Networks’ and will be dialed over the Internet rather than the PSTN trunk. If the ‘Range’ field is set to ‘Yes’, provide the DID/Channel (start) number in E.164 format here(E.g. If your DID number = 5559876, and you live in NewYork/USA, your E.164 number is 12125559876)([0-9])